Shipping Info

Our online store processes all orders within a 24-48 hour timeframe, with the aim to process orders on the same day they are placed. However, some orders may require additional processing time. Please note that we do not process or ship orders on Saturdays, Sundays, or Canadian Statutory Holidays unless special arrangements have been made.

We strive to fulfill every order we receive. In cases where an item is out of stock, our team will reach out to you via email. Your order will be temporarily placed on hold until we receive a response from you.

We aim to process your order swiftly. Once an order is processed, any requests for cancellations or modifications will no longer be feasible.

Our shipping schedule runs from Monday to Friday. Depending on the order’s weight, we utilize UPS, FEDEX, or USPS for shipping. A tracking number will be provided once your order is dispatched, allowing you to monitor its delivery status.

For orders within the USA and Canada, we offer standard shipping free of charge.

Estimated delivery times are as follows:

  • USA: 1-15 working days
  • Canada: 1-17 working days

Shipment Insurance

For your peace of mind, all our shipments are insured. In the unfortunate event that your order is lost or damaged during transit, please contact us immediately. We will initiate an investigation with the carrier and, if necessary, proceed with replacing your order or providing a full refund. For more info, please clic here to see our full return policy.

Procedure for Undelivered Orders

If your order does not arrive within the expected timeframe, please contact our customer service team. We will immediately request a trace with the carrier. Should it be determined that your package has been lost, we will dispatch a replacement or offer you a full refund.For more info, please clic here to see our full return policy.

Customer Service and Support Our customer service team is here to assist you with any questions or concerns regarding your order or delivery. You can reach us by email at support@noscibe.com, by WhatsApp chat, or through our contact form on our website. We are committed to responding to all inquiries as swiftly as possible, aiming for your complete satisfaction.

Please be aware that delivery times may extend beyond the usual period during peak seasons or holidays.

FAQ Section: Frequently Asked Questions

We understand that you might have additional questions regarding our ordering and delivery process. To enhance your shopping experience, we’ve compiled a list of frequently asked questions and their answers below:

Once your order has been shipped, you will receive a tracking number via email. You can use this number on the carrier’s website (UPS, FEDEX, or USPS) to monitor the progress of your delivery.

All our shipments are insured. If you receive a damaged order, please contact us immediately so we can initiate a claim with the carrier and provide you with a satisfactory solution.

Due to our quick shipping process, we are unable to modify orders once they have been processed. If you need to make changes, please contact us as soon as possible after placing your order.

If an item is missing from your delivery, please contact us immediately via email at support@noscibe.com, WhatsApp chat, or through our contact form on our website. We will address the issue as swiftly as possible.

Currently no, we only deliver to Canada and USA.

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For any questions not addressed in this section or in our comprehensive FAQ, please do not hesitate to contact our customer service via email at support@noscibe.com, through WhatsApp live chat, or by using the contact form on our website. We are here to ensure you have a pleasant and hassle-free shopping experience